QUALITY POLICY

We provide Enterprise Bluetooth IoT solutions for various devices for tracking, geolocation, and proximity marketing. Additionally, we offer custom services for individual customers; simply provide us your concepts, and we can design, develop, and manufacture the product for you.

We offer safe products that are reliable and effective. We aim to provide high-quality products that offer our customers value. We are fully committed to quality management during and after your purchase. Furthermore, we ensure compliance with all regulatory and statutory requirements for all our products.

MOKO developed a Quality Program that ensures continued improvement in all aspects of the operation. We train our team members to identify problems and use quality tools as we believe key factors of quality management are training, teamwork, communication, and customer focus. Our team looks for the problem, identify improvements, and evaluate effectiveness.

A major part of our quality operation is incorporating statistical measures and monitoring critical assembly points through the entire manufacturing process. Our goal is to provide enhanced quality assurance to increase customer satisfaction.

MOKO provides reliable and safe products, services, and solutions with Integrated Management Systems based on ISO 14001, ISO 9001, BSCI, UL, and ISO 13485 standards. These include:

• Continued evaluation and improvement of our Quality Management System
• Apply applicable standards and requirements in the future
• Enhance customer satisfaction through exceeding customer requirements expectations
• Continued improvement of our Integrated Management System
• Regularly review quality objectives and ensure they are met
• Continue to improve environmental behavior and reduce pollution with efficient waste management.
• Maintain operational efficiency, effectiveness, and product conformity