Services Company Reasources
i. Mount beacons on specific points either on the main entry, front desk or doorway of the office.
ii. Ensure employees have BLE enabled smartphones with an app continuously scanning for beacons nearby.
iii. When the smartphone detects a beacon, it triggers an experience in the app based on employee’s location.
iv. Employee’s smartphone sends a bluetooth signal to the cloud server in real time.
v. A report will be recorded whenever you clock in/out and compiled for decision making by the management.
With a beacon check-in solution in place, you can do any of the following;
Save money by eliminating tedious paperwork that would be necessary for traditional check-ins
Save time-No More Waiting Lines since bookings and check-ins can be made virtually by clients
Gather Data on Your Clients - You can improve your service by collecting the client suggestion from their check-in form
Pre-Arrival Upsell Marketing – Promote goods or services to clients in a way that doesn’t seem transactional
Smart check-in system – Convenient for HR on the management of check-in system
Those whose location have been recorded can be dispatched to the nearest venue that need their help
An efficient beacon check-in system should seamlessly integrate the guest’s device with the property management system.
Your system needs to allow data access across multiple departments like room service and hotel management. This will let clients know of the available rooms during booking.
As guests enter your premises, they will receive a welcome message.
Hotels are transitioning between using traditional key cards to using access codes which allow clients to use their phones to open doors.
As clients check out, the beacon system can facilitate the payments necessary in an automated way.
Available for iOS and Android.
The firmware and enclosure Design can be customized as per your need.
You can quickly increase your sales while providing upsell during guest check-ins.
self-check-in systems allow for personalized interaction with your guests without human contact, leading to better satisfaction.
With the numerous restrictions that came post-COVID, beacon check-ins will enable you to comply with the various safety policies in place.
Since the check-in system does much of the reception work, you can relocate staff to places where they are needed.
With an automatic check-in system in the service app, clients can handle booking and check-in themselves without a middle man.
Since clients will directly request the services they require, there won’t be any conflict arising from a staff misunderstanding.
With an automated reception process, your business should handle a more extensive customer base within a shorter time. As such, the time required to meet the needs of each guest should reduce dramatically.
The various promotions you make as clients check in should lead to a better conversion rate for upselling, which means that your revenue should increase with each guest.
Beacon check-in can improve communication and enhance customer retention in the long term. So, you should monitor client satisfaction using various forms on the app.
With an efficient beacon check-in and check-out system, you won’t need to overstaff or hire seasonal help. This is because this technology will take on some of your staff’s responsibilities while providing clients with a self-service experience. This will enable you to divert resources to more critical areas while cutting labor costs.
Additionally, it is an excellent means of optimizing revenue as the upsell promotions will enable your guests to choose products and services that add to their convenience. As a result, your sales will improve, and your business will grow.
By providing a self-service app, guests will book your services directly without going through any intermediaries. Your client will make the most suitable choices and will enjoy a customized service as a result. This will increase the number of repeat clients since you’ll be improving their experience.
If you want to integrate beacon technology into your business’ system, find us today at MOKOBlue.com.